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Shipping Policy

Shipping Policy – Oman

  • AIVI.com delivers across the Sultanate of Oman.
  • We accept Cash on Delivery (COD), Credit Cards, Debit Cards, and My Cash as payment methods.
  • Orders are typically delivered within 5–7 business days for most locations.
  • Once your shipment is dispatched, an Air Waybill (AWB) number will be generated and shared with you via your registered email address and mobile number, allowing you to track your order.
  • A shipping fee of OMR 2 applies to orders below OMR 12.
  • If your order includes products sourced from international markets, an international shipping fee may apply.
  • If all international shipment items in your order are cancelled, the international shipping fee will be refunded. However, if only some international items are cancelled, the international shipping fee will still apply and is non-refundable.
  • Products marked with the "International Shipment" label on the product page and Shopping Bag are sourced from international markets.
  • Applicable fees: Orders below OMR 12 are subject to an OMR 2 shipping fee. Orders paid using Cash on Delivery (COD) are subject to an OMR 2 COD service fee. An OMR 0.5 platform fee applies to all eligible orders. These fees and other applicable charges may change without prior notice.
  • Deliveries to out-of-service locations may require additional transit time.